Conditions of entry

By entering the City of Launceston’s Queen Victoria Museum and Art Gallery you agree to abide by the Conditions of Entry listed. If you do not observe these Conditions of Entry you may be asked to leave.

Conditions of Entry are subject to change and upon entering QVMAG you are responsible for ensuring you are aware of the current Conditions of Entry.

  • Unless otherwise indicated, please do not touch collection objects
  • Non-flash photography and video recording is permitted for personal use, unless stated otherwise
  • No food or drink allowed in the galleries except water bottles
  • The Queen Victoria Museum and Art Gallery is a smoke-free environment. Please ask at Information Desk for directions to a designated smoking area
  • QVMAG accepts no liability for any loss or damage to property, or injury to any person however arising
  • Visitors must obey all signs, notices and directions given by QVMAG staff
  • With the exception of guide dogs or assistance animals, or in relation to a specific museum program, no animals or pets are allowed in QVMAG
  • Items needing identification or being offered for donation cannot be accepted at our Information Desk. Initial approaches should be made via by filling in the form found on our website.
  • A person must not bring any offensive or dangerous articles into QVMAG
  • Due to the nature of our site we ask that you wear shoes while exploring QVMAG

For the comfort, safety and enjoyment of our visitors, we reserve the right to refuse entry to, or request the following persons leave the premises:

  • any person deemed to be intoxicated or affected by a prohibited substance
  • any person who exhibits abusive, disruptive or offensive behaviour and/or language
  • any person who wilfully damages or attempts to wilfully damage property and/or collection items
  • any person who attempts to bring any restricted or prohibited item on to the premises
  • any person who behaves in a manner that a member of the our staff reasonably believe could cause actual or potential injury to themselves, or others, or whose behaviour and/or actions constitute a public nuisance
  • any person who refuses to follow required on-site COVID-19 safety requirements